Privacy Policy
Last modified: October 8, 2026
INTRODUCTION
Lauren Chan Fine Art Inc. (dba Lauren Chan Fine Art) (the “Company”, “we,” “us” or “our”) respects your privacy. This policy describes:
how we collect, use and disclose the personal information of our customers and website users (collectively, “you”);
the types of information we may collect from you or that you may provide when you visit the website www.laurenchanfineart.com (our “Website”); and
our practices for collecting, using, maintaining and disclosing that information.
This policy forms part of our Website Terms and Conditions of Use. Your access to and use of our Website, and products and services offered on or through our Website, are subject to the terms and conditions set out therein.
We will only use your personal information in accordance with this policy unless otherwise required by applicable law.
In this policy:
“personal information” means any information that we can reasonably use to directly or indirectly identify an individual. Personal information does not include business contact information (as defined below).
“business contact information” means any information that is used for the purpose of communicating or facilitating communication with an individual in relation to their employment, business or profession such as the individual’s name, position name or title, work address, work telephone number, work fax number or work electronic address.
This policy applies to information we collect, use or disclose about you:
On this Website.
In any email, text and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
Which is information that we have collected directly from you in correspondence and other telecommunication channels (including in any email, text, other electronic message, video call and audio call).
Which is information that we have collected directly from you offline, including through in-person communications.
This policy DOES NOT apply to:
Information about you provided by third parties which has not been requested by us.
Third-party practices, including how third-party websites, plug-ins, services, social networks, and applications handle information.
Our Website and communications with you may include links to third-party websites, plug-ins, services, social networks or applications. Clicking on any such link or enabling any such connection may allow the respective third party to collect or share data about you. Such third parties have their own respective privacy policies, and we are not responsible for any of their privacy practices, including in the event that you follow any link to, or engage, any third-party website, plug-in, service, social network or application. We do not control third parties or their respective websites, plug-ins, services, social networks or applications, and we encourage you to read the privacy policy of every third party whose website, plug-in, service, social network or application you visit or otherwise use or engage.
Please read this policy carefully to understand our policies and practices for collecting, processing and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept and consent to the policies and practices described in this policy. This policy may change from time to time (see CHANGES TO OUR PRIVACY POLICY below). Your continued use of this Website after we make changes indicates that you accept and consent to those changes. Please check this policy periodically for updates.
INFORMATION WE COLLECT FROM AND ABOUT YOU
We collect and use several types of information from and about you, including:
Personal information, including your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer or other device to the Internet, user name or other similar identifier, billing and account information, and any other identifier we may use to contact you.
Business contact information.
Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform, and information about your internet connection, the equipment you use to access our Website, and usage details.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by email, text, other electronic messages, video call, audio call, or otherwise.
User contributions. You may also provide information for us to publish or display on public areas of the Website or any of the Company’s social media channels, including any information submitted as part of a testimonial.
Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Third parties or publicly available sources.
INFORMATION YOU PROVIDE TO US
The information we collect directly from you may include:
Information that you provide by filling in any forms on our Website, including information provided at the time of subscribing to receive news or updates from us or requesting or purchasing any of our products or services.
Information that you provide to us via correspondence and other telecommunication channels, including emails, texts, other electronic messages, video calls and audio calls (including email addresses, phone numbers, and any notes and other records of any such communications).
Information that you provide to us offline, including through in-person communications.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
You may also provide information to be published or displayed on public areas of the Website or any of the Company’s social media channels (such information, “User Contributions”), including any information submitted as part of a testimonial. Your User Contributions are published or displayed on the Website at your own risk. We cannot control the actions of third parties, including other users of the Website. We cannot and do not guarantee that unauthorized persons will not view or use your User Contributions.
INFORMATION WE COLLECT THROUGH COOKIES AND OTHER AUTOMATIC DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer or other device and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information that we collect in other ways, that you provide to us, or that we receive from third parties. It can enable us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or other device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our Website will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and to compile other related website statistics.
As of the modification date for this policy first written above, information about:
Viewing the cookies dropped on your device is available here: the cookies Squarespace uses.
Necessary and required cookies which are always used by Squarespace, our hosting platform, and which allow Squarespace to serve this Website to you is available here: necessary and required cookies.
Analytics and performance cookies used by Squarespace to view site traffic, activity, and other data for this Website (where you have consented to analytics and performance cookies) is available here: analytics and performance cookies.
Some content or applications on the Website are served by third parties, including content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they are used. If you have any questions about how these third parties collect or use your information, you should review their respective privacy policies and/or contact them directly.
For information on refusing all or certain cookies, see Tracking Technologies and Advertising under CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION below.
HOW WE USE YOUR INFORMATION
We may use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To provide you with notices or other information about your account (including about account activity), order, subscription or inquiry.
To carry out our obligations and enforce our rights arising from any contracts, including for billing and collection or to comply with legal requirements.
To notify you about changes to our Website or any products or services we offer or provide through it.
To improve our Website, products, services, marketing, customer relationships and customer experiences.
To allow you to participate in interactive features, social media, or similar features on our Website.
To measure or understand the effectiveness of our marketing campaigns, and to deliver relevant advertisements about the Website, the Company and/or any of our products or services to you on social media platforms.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you or for other promotional purposes, as permitted by law. For information on opting out of receiving promotional emails from us, see Promotional Offers from the Company under CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION below.
We may use performance, analytics and marketing tools (where you have consented to performance and analytics cookies, and advertising cookies) to understand how users interact with our Website, to measure the effectiveness of our marketing campaigns, and to display relevant advertisements about the Website, the Company and/or any of our products or services on social media platforms. For information on refusing all or certain cookies, see Tracking Technologies and Advertising under CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION below.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this policy:
To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about its customers and users is among the assets transferred.
To advertising networks and social media platforms, if you have consented to advertising cookies, to measure the effectiveness of our own marketing campaigns and to display relevant advertisements about the Website, the Company and/or any of our products or services on social media platforms.
To contractors, service providers, and other third parties we use to support our business, including payment processors, shipping and fulfillment service providers, analytics and search engine providers, and other technology providers.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
To enforce or apply our Website Terms and Conditions of Use (which expressly incorporate by reference the Shipping and Other Terms of Service and this policy) and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company or any of its subsidiaries, affiliates, shareholders, directors, officers, employees, customers, or other persons, including by exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
This Website is hosted by Squarespace. Squarespace collects personal information when you visit this Website, including information about your browser, network and device, web pages you visited prior to coming to this Website, web pages you view while on this Website and your IP address. As of the modification date for this policy first written above, you can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in Squarespace’s privacy policy.
When you submit information to this Website via webform, we collect the data included in the webform submission and provide this information to Squarespace, our website hosting provider, so that Squarespace can provide website services to us and help us manage our relationship with you. You may receive notifications from Squarespace with respect to your online order or account.
When you make a purchase from us on this Website, we collect personal information from you to ship and/or otherwise fulfill the order. We may collect information like your billing and shipping address, details relating to your purchase, email address, name and phone number. We share this information with Squarespace, our online store and website hosting provider, so that Squarespace can provide website services to us and help us manage our relationship with you. We also provide this information to Easyship, Shippo and/or our other shipping service providers so we can ship your order to you. As of the modification date for this policy first written above, you can read Easyship’s privacy policy and you can read Shippo’s privacy policy linked on Shippo’s website.
When you make a purchase from us on this Website, we use Squarespace as our commerce platform and may use Squarespace Payments or Stripe as our third-party payment processing provider and payment solution. As of the modification date for this policy first written above, we understand that Squarespace Payments is an integrated payment solution provided to us by Squarespace, Squarespace makes use of Stripe to power automated tax calculations, and if we use Squarespace Payments, Squarespace Payments will make use of the following third party service providers which will also receive your personal information and process it in accordance with their respective privacy policies:
Stripe - payment processing services. As of the modification date for this policy first written above, you can read Stripe’s privacy policy.
Sift - fraud monitoring and detection services. As of the modification date for this policy first written above, you can read Sift’s privacy policy.
If we use Stripe directly, Stripe will receive your personal information and process it in accordance with its privacy policy.
For in-person transactions, we may use Square Canada, Inc. and/or Square Technologies, Inc. (collectively, “Square”) as our point-of-sale payment processor. In those events, Square will collect and process your payment information and, if provided for digital receipts, your contact details, for the respective transaction, in accordance with Square’s privacy policy. As of the modification date for this policy first written above, you can read Square’s privacy policy.
As you go through checkout on this Website, this Website may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business, including payment processors, shipping and fulfillment service providers, analytics and search engine providers, and other technology providers.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.
By providing your personal information or engaging with the Website, you consent to this transfer, storage, and processing.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you set your browser to refuse all or some cookies, please note that some parts of this Website may not be accessible or may not function properly. You can also opt out of our performance and analytics cookies, and advertising cookies, at any time by clicking the “Cookie Preferences” link located in the footer of our Website and adjusting your cookie preferences by checking or unchecking the relevant boxes in the form.
Promotional Offers from the Company. If you have opted in to be contacted by us for promotional purposes but no longer wish to have your contact information used by the Company for promotional purposes, you can opt-out by sending us an email stating your request to laurenchanfineartinfo@gmail.com. This opt-out does not apply to non-promotional emails and other non-promotional communications from the Company. If you send such an opt-out request, we may still contact you for non-promotional purposes, such as emails with respect to your account or any orders or inquiries that you have made.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, third parties may provide you with ways to choose not to have your information collected or used in this way.
DATA SECURITY
We use Squarespace as our website hosting provider for this Website. We use Stripe and/or Squarespace Payments for online payment processing and may use Square for point-of-sale payment processing. These providers may offer security features designed to help protect personal and payment information, including encryption and payment security measures. For order fulfillment services, we may use Easyship and/or Shippo, which may also offer security features, including encryption measures. However, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of your personal information. Any transmission and/or provision of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
DATA RETENTION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for record-keeping purposes including to track the provenance of artwork we sell. You may send us an email at laurenchanfineartinfo@gmail.com to request that we delete any personal information that you have provided to us. We may not accommodate such a request if it prevents or hinders us in any way from fulfilling any of such purposes. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not: use or provide any information on this Website or through any of its features, make any purchases through the Website, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as is reasonably practicable. If you believe we might have any information from or about a child under 13, please contact us at laurenchanfineartinfo@gmail.com.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
If you want to review, verify or correct your personal information you may send us an email at laurenchanfineartinfo@gmail.com to request access to or to correct any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information. However, we will notify you of any such fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation and subject to all other limitations set out above in this section. Examples of such exceptions include:
Information protected by solicitor-client privilege.
Information that is part of a formal dispute resolution process.
Information that is about another individual that would reveal their personal information or confidential commercial information.
Information that is prohibitively expensive to provide.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at laurenchanfineartinfo@gmail.com. If you withdraw your consent, we may not be able to provide you with a particular product or service.
CHANGES TO OUR PRIVACY POLICY
If we make any changes to our privacy policy, our updated privacy policy incorporating such changes will be posted on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page.
We include the date our privacy policy was last revised at the top of this page. You are responsible for periodically visiting our Website and this privacy policy page to check for any changes.
CONTACT INFORMATION
We welcome your questions, comments and requests regarding this privacy policy and our privacy practices. To discuss, please contact Lauren Chan at laurenchanfineartinfo@gmail.com.